How long will it take for my order to arrive?
Our goal Is to offer you the best shipping options, no matter where you live. Every day, we deliver to dozens of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. Shipping time varies depending on item availability and the destination address. We provide an estimate on the time to deliver the order on each product detail page.
In general, orders are shipped between 1-3 business days. After that, orders from the US are delivered in 2-5 business days while orders from other countries are delivered in 1-3 weeks.
Depending on the availability of items in your order, you may receive separate packages. We use this shipping method to ensure the quickest delivery times possible!
Can I expedite my order/shipment?
We offer expedited shipping for international orders via DHL. If you need something expedited, please let us know by emailing firstname.lastname@example.org BEFORE PLACING AN ORDER and we will do our best to accommodate your request. :)
Delivery times are not guaranteed (unless otherwise specified) and are subject to several other factors including national holidays, carrier delays, customs clearance, weather, product availability and credit card authorization.
Tracking information is automatically emailed to the customer once the order is processed.
It’s important to provide detailed and comprehensive shipping information when placing your order. Tantrum Online is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.
We are also not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen. We recommend that you select "Signature Required" when placing your order, which we offer at no additional cost, to ensure that your package is signed before it is dropped off at your location.
Additionally, all applicable custom fees, taxes and duties are the responsibility of the customer. It is at the sole discretion of custom agents to release your package. Please also note that in some occasions, customs agents may delay the delivery of some packages.
We thank you for shopping with us at Tantrum Online and look forward to successfully fulfilling your order!